IMPORTANT SECURITY REMINDER - Don't be tricked into giving a scammer your information! 
Scammers can spoof phone numbers to make calls or texts look like they are coming from us, and they may ask for information such as your online/mobile banking login information, temporary passwords, verification codes, or your 16-digit card number and PIN. PLEASE REMEMBER - WE WILL NOT CALL OR TEXT YOU AND ASK FOR THIS INFORMATION. If you think you may have provided sensitive information to a scammer, please contact us at 901.380.7400, stop by your closest banking center, or send us a message via online or mobile banking so we can assist you. If you receive a call or text and are unsure if it legitimate, please hang up/do not text back and contact us.

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Contact Us

Contact Us

By Phone: 901.380.7400

By email: mail@firstsouth.com

You can also message us via the message center in online or mobile banking.

Our Service Center is open from 7 am to 6 pm Central Time, Monday - Friday.

To report a lost or stolen First South Financial Visa debit or credit card, please visit our important phone numbers page for the appropriate phone numbers to call and additional helpful information.

If you have a question or comment, please use the message center inside online or mobile banking. We will respond to you within 1 to 2 business days.

If you'd like to request a sponsorship or a donation, please visit our sponsorships and donations page.

Please note: Due to privacy regulations and security protocols, we cannot provide assistance with issues related to your account, online banking or mobile banking via our social media sites (i.e. Meta/Facebook, Meta/Facebook Messenger, Instagram, Twitter, or LinkedIn.) 

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